Refund Policy

All ticket sales for Glitter Pines are final. Please read carefully before completing your purchase.

1. Non-Refundable Tickets

   • Tickets are non-refundable and non-transferable, except where required by Australian Consumer Law.

   • Refunds will not be issued for change of mind, scheduling conflicts, or failure to attend.

2. Late Arrival & Missed Sessions

   • Please arrive at least 10 minutes before your scheduled session.

   • Late arrivals may not be admitted, and refunds will not be provided for missed sessions.

3. Event Changes or Cancellations

   • In the unlikely event that Glitter Pines is cancelled by the organiser, all ticket holders will be contacted and offered either a full refund or the option to transfer tickets to a new session/date.

   • If a session is rescheduled, your ticket will remain valid for the new time.

4. Safety & Compliance

   • Guests who do not follow event rules, staff directions, or safety guidelines may be refused entry or removed from the venue without a refund.

5. Consumer Rights

   • This policy does not limit your rights under the Australian Consumer Law, which may entitle you to a refund or replacement in the case of a major failure or significant issue with the service provided.

For any refund-related enquiries, please contact us at:
Stage Lab – Glitter Pines
info@stagelab.com.au