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Privacy Policy

A LEGAL DISCLAIMER

By purchasing a ticket and/or attending Glitter Pines (the “Event”), you agree to the following terms and conditions:

  1. Tickets

    • All tickets are non-refundable and non-transferable, except as required by law.

    • Tickets must be presented (digital or printed) for entry.

  2. Event Access

    • Entry may be refused if you arrive late to your session.

    • The organiser reserves the right to alter, reschedule, or cancel sessions due to unforeseen circumstances (including but not limited to weather, safety, or technical issues).

  3. Health & Safety

    • Attendees must follow all staff instructions at all times.

    • No external food or drink is permitted inside the venue.

    • For your safety, please do not touch any trees, decorations, or LED screens.

    • Parents/guardians remain responsible for supervising their children at all times.

  4. Liability

    • Attendance at this Event is at your own risk. The organiser, Stage Lab, and associated partners accept no responsibility for personal injury, loss, or damage to personal property, except where such liability cannot be excluded by law.

  5. Media & Photography

    • Photography and filming may occur at the Event. By attending, you consent to the use of your image in promotional materials unless you advise the organiser in writing prior to your session.

  6. Parking & Transport

    • Limited parking is available on-site. Additional public parking may be found nearby. The organiser accepts no responsibility for vehicles or personal property left in or around the venue.

  7. General

    • The organiser reserves the right to update these terms at any time without prior notice.

    • By purchasing a ticket, you confirm that you have read, understood, and agreed to this disclaimer.

PRIVACY POLICY

Stage Lab (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you purchase tickets or engage with the Glitter Pines event and website.

1. Information We Collect

We may collect the following information when you interact with our website or services:

Personal details such as your name, email address, phone number, and billing information when purchasing tickets.

Technical data such as your IP address, browser type, and browsing behaviour on our site.

Any information you voluntarily provide through contact forms, emails, or other communication.

2. How We Use Your Information

We use your information to:

Process and confirm ticket purchases.

Communicate important event information, updates, or changes.

Respond to enquiries and provide customer support.

Improve our website, services, and event experience.

Comply with legal obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information. Your information may only be shared with:

Service providers who assist in payment processing, ticketing, or event operations (and only to the extent necessary).

Authorities if required by law, regulation, or court order.

4. Data Security

We take reasonable measures to protect your information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to enhance your browsing experience and track website performance. You may disable cookies in your browser settings, though some features of the website may not function properly without them.

6. Photography & Media

By attending Glitter Pines, you acknowledge that photography and filming may occur. Your image may be used in promotional or marketing materials unless you advise us in writing before your session.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You also have the right to opt out of marketing communications at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Stage Lab – Glitter Pines
info@stagelab.com.au

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